Air Conditioning Blackshear GA Heating Service and Repair

Great service from technician

Roger Crews - Blackshear, GA
9 days ago

Chris has always been good on service calls and is very knowledgeable of the Trane Heat Pump I have. However, on this service I had several issues we discussed. Chris answered all my concerns and I was able to go outside and observe some of the service he performed. He also throughly explained the defrost cycle of my unit and I was able to observe this process. He also recommended replacement of a part on the unit and I agreed and had him replace it. Also discussed installing a new vent in a bedroom. He observed the issue and agreed it was needed. Chris also obtained the results of an Aero Seal inspection report recently completed and explained the results and I intend to go ahead with this project in the future. Overall, I think Chris is a great technician and addressed all my concerns!!!

Great service

Kistner - Blackshear, GA
25 days ago

The man Chris was very polite

Response from Hendrix Air:

Thanks Lou, we appreciate you!

We have heat!!

Ratliff - Blackshear, GA
45 days ago

Our heat did not work on our new unit. The emergency heat did not work as well. Chris repaired some connection issues and we have heat. He also give me info on filters to order online. Big help.Also, how do I get repair info to keep in my files. This is the second visit on my unit since it was installed. Who do I contact ?

Response from Hendrix Air:

Thanks for your patience Vickie, and please let us know if you need anything else.

He was very knowledgeable and patient he did a great job on explaining the error on my unit

Allen - Blackshear, GA
46 days ago

Want him each time to service my unit thanks

Response from Hendrix Air:

Chris said he appreciates the positive feedback George!

Quality on time and professional service.

Reid - Blackshear, GA
159 days ago

Great Service

Knapp - Blackshear, GA
160 days ago

Great service

White - Blackshear, GA
172 days ago

Professional and proficient

Air Servicing

Peyton - Blackshear, GA
222 days ago

Thankful they wore shoe covers. Very knowledgeable about their jobs. And very specific on what they did and what we could do in future to help lower costs.

Response from Hendrix Air:

Thanks for the kind words and let us know if you have further questions or concerns!

Service was very good

Glenn - Blackshear, GA
224 days ago

Men worked very hard

Response from Hendrix Air:

Thanks Glenn, we appreciate your business!

Routine maintenance

Byron - Blackshear, GA
226 days ago

Response from Hendrix Air:

Thanks Byron!

Service was very good

Louann - Blackshear, GA
227 days ago

Just a little expensive

Response from Hendrix Air:

We appreciate your feedback and let us know if you have questions or concerns

Great Service

Martha - Blackshear, GA
255 days ago

Response from Hendrix Air:

We appreciate the confidence you've shown in our service Martha!

First and last time

Kathy - Blackshear, GA
268 days ago

The tech spent 1-1/2 hour to determine that the unit was low on refrigerant. He could not find a leak. He could not tell me how low or the amount of refrigerant he would have to add - not until he actually started adding the refrigerant. He did not bother to tell me how much he added before he left my house. The company uses paperless billing and flat rate repair fees (with several options to chose from) - instead of a breakdown of Service Charge plus costs of repair. So the technician could not give me an invoice, I had to receive it by e-mail, of course after I already paid. I asked, via e-mail, for a "complete breakdown" of my invoice. I received a description but not an item per item and specific fee charged type of description.

Response from Hendrix Air:

Please let us know if we can get you more information in response to your questions outside of the email reply that we sent. We want to address any concerns you may have.

Great service

Heather - Blackshear, GA
303 days ago

Response from Hendrix Air:

Thanks for the kind words and your business!

Very good

Joann - Blackshear, GA
303 days ago

Response from Hendrix Air:

Thanks for your kind words and continued trust in us!