No Frustration Guarantee
Hendrix Air Heating, Cooling, Plumbing
$500 NO-FRUSTRATION GUARANTEE
This $500 No-Frustration Guarantee is provided by Hendrix Air Heating, Cooling, Plumbing to you, the original consumer purchaser (“Owner”). If the HVAC system that Hendrix Air Heating, Cooling, Plumbing provides to your home fails to provide heating or cooling within one year from the date of installation, Hendrix Air Heating, Cooling, Plumbing will service your system within 24 hours of your notifying us or we will pay you $500 for your inconvenience, subject only to the terms and conditions contained in this document
How To File a Claim
This No-Frustration Guarantee is a one-year performance promise by Hendrix Air Heating, Cooling, Plumbing that if our equipment does not provide heat and/or cooling to your home during the twelve-month period following installation Hendrix Air Heating, Cooling, Plumbing will service your system within 24 hours of your notifying us or we will pay you $500 for your inconvenience. If you believe that you have a claim under this No Frustration Guarantee, then simply contact Hendrix Air Heating, Cooling, Plumbing at (912) 200-6853 with a brief explanation of the stated claim or concerns. We may request a copy of this No-Frustration Guarantee and a copy of your sales agreement or purchase order with Hendrix Air Heating, Cooling, Plumbing. Hendrix Air Heating, Cooling, Plumbing will then schedule an appointment to inspect the premises and the claim within a reasonable period of time after having received the claim. If after inspection, Hendrix Air Heating, Cooling, Plumbing determines that a valid claim exists under this Guarantee, Hendrix Air Heating, Cooling, Plumbing will promptly issue you payment for $500. This No-Frustration Guarantee is not valid unless and until the Owner has made full payment under the original Hendrix Air Heating, Cooling, Plumbing sales agreement and all addenda thereto. Non-warranty calls for repair or adjustment may result in a service charge.
What Is Not Covered
This No-Frustration Guarantee is granted by Hendrix Air Heating, Cooling, Plumbing to the Owner only and only materials purchased from and installed by Hendrix Air Heating, Cooling, Plumbing are covered by this No-Frustration Guarantee. All warranties terminate immediately upon the transfer of home ownership. This No-Frustration Guarantee assumes normal and reasonable use of Hendrix Air Heating, Cooling, Plumbing-installed products or components as designed for the intended purpose conveyed to Hendrix Air Heating, Cooling, Plumbing from Owner. This No-Frustration Guarantee does not cover any other use, damage, workmanship, or material failure beyond the control of Hendrix Air Heating, Cooling, Plumbing including, but not limited to, damage caused by occurrences, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any Hendrix Air Heating, Cooling, Plumbing-installed products or components by other than Hendrix Air Heating, Cooling, Plumbing, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration of caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquake, hurricanes, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, delays due to your failure to provide Hendrix Air Heating, Cooling, Plumbing with prompt reasonable access to the premises, including access to electrical outlets as may be required, unreasonable use, rescheduling of service dates by you, vandalism or pollution. This No-Frustration also will not apply to damages resulting from the failure to provide maintenance, including failure to clean the product or maintain the product as reasonably necessary.
What Voids This No-Frustration Guarantee
Installation, removal, repair, adjustment, tampering or re-installation of any Hendrix Air Heating, Cooling, Plumbing products or components by other than Hendrix Air Heating, Cooling, Plumbing voids this No-Frustration and warranties within this document, and Hendrix Air Heating, Cooling, Plumbing expressly disclaims any liability for any costs, defects, or damages with respect to such actions.
